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Troubleshooting

Possible problems
Fault
No heat, LED does not flash
LED flashing
E01
E02
E03
E10
E11
E12
E 13
E14
E15
-
18
Cause
No power supply
Power line fuse tripped
Appliance not switched on
Appliance defect
Pan is not detected
Overvoltage
System temperature too high
Pan temperature too high
Appliance fault
Residual heat indicator, glass cera-
mic hotter than 50 °C
Remedy
Plug the appliance in, check the
plug connection
Check and reset the fuse
Switch on appliance
Contact customer service
Pan too small or not
induction-friendly
Replace pan, otherwise contact
customer service
Reduce power
Remove pan, reduce power
Contact customer service
Not a fault – serves to warn user

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