Dreame RLL42SDA Benutzerhandbuch Seite 24

Troubleshooting
EN
Problem
Does leaving the robot on the
charging dock consume power
if it is already fully charged?
No water comes out of the
water tank, or only a little bit
comes out.
Robot doesn't resume cleaning
after charging.
Robot doesn't return to
charging dock after being
moved.
The mop pad stops rotating.
The mop pad holder is raised
abnormally.
For more support, contact us via https://global.dreametech.com
Solution
Leaving the robot on the charging dock after it's fully charged consumes very little electricity and helps maintain
optimal battery performance.
Check whether there is water inside the water tank.
Clean the mop if it becomes dirty.
Make sure the mop pad is installed correctly according to the User Manual.
Clean the air hole on the water tank stopper.
Make sure the robot is not set to Do Not Disturb mode (DND), which will prevent it from resuming cleaning.
The robot does not resume cleaning when it is manually recharged or placed onto the charging dock.
Moving the robot may cause it to re-position itself or re-map its surroundings. If the robot is too far from the charging
dock, it might not be able to automatically return on its own, in which case you need to manually place the robot
onto the charging dock.
A foreign object is caught in the mop pad. Please clean it.
Please remove the mop pad holder to check if there is any foreign object stuck in it, and try to restart the robot. If the
problem persists, please contact the after-sales service team.