Troubleshooting - Helix Conductor Bedienungsanleitung

6. Troubleshooting

Problem: CONDUCTOR is displaying an error code
If a problem occurs when establishing a connection, the CONDUCTOR displays various error codes.
Error code 1:
Cause:
Solution: Please check the cable and the plug connection to ensure that everything is connected
Error code 2:
Cause:
Solution: Connect your DSP / DSP amplifier to a PC and start the latest DSP PC-Tool software.
Error code 3:
Cause:
Solution: Connect your DSP / DSP amplifier to a PC and start the latest DSP PC-Tool software.
Error code 4:
Cause:
Solution: Enable the CONDUCTOR as described on page 28 in the Chapter 2.3 "Connecting
Error code 5:
Cause:
Solution: Check the cable for damage and tight fit of the plug connector.
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The connected device is not supported. The CONDUCTOR is only compatible with
devices that are equipped with the ACO platform.
There may also be an interruption in the supply line, which prevents a connection be-
tween the DSP and CONDUCTOR.
correctly.
The CONDUCTOR software is not current and requires an update.
The CONDUCTOR is then updated automatically.
The ACO platform of the DSP / DSP amplifier is not current and requires an update.
The ACO update then starts automatically.
The CONDUCTOR is not enabled in the DSP / DSP amplifier.
the CONDUCTOR to a DSP / DSP amplifier".
Repeated transmission errors have occurred between the CONDUCTOR and the
DSP / DSP amplifier's ACO platform.