WELLTEC PROBOT RX11 Pro Bedienungsanleitung Seite 26

Troubleshooting
Problem
• Listen to the voice prompts or check the error displayed in app, check
the designated elements of the robot, reconnect the power and then
restart the device.
• Check if the cleaning cloths are correctly attached to the robot.
Power indicator flashes
• Check if any of the sensors is blocked.
red. • If there's the event of unexpected power failure, take the device off
the window as soon as possible, to prevent it from falling. The robot
will remain on the glass with the help of emergency power source for
the next 20 minutes (or less if it hasn't been fully charged). Restore the
power supply or wait for it to restore and then start the cleaning again.
• Charge the battery. The robot can be used normally after the power
indicator light turns green.
Power indicator lights red If this occurs while the robot is plugged in, plug the extension cord off
constantly.
the robot and the power cord off the mains. Check if the power adapter
and the cords are firmly connected and then plug them back to the
robot and the mains.
The machine slips • Check if there's too much moisture on the glass on the robot's
downwards during surroundings and if so, use a tissue or a paper towel to wipe it off.
cleaning. • Cleaning cloths are too wet. Dry them or replace them with dry ones.
There are residual marks • Replace the cleaning cloths with a clean ones and start cleaning
after cleaning. again.
If the problem remains unsolved, please contact the vendor of the device.
www.Welltec.pro
Possible solutions
48
Troubleshooting
Problem
• Replace cleaning cloths with clean ones.
Abnormal operation of
• If you can, remove any decorations (e.g. stickers) from the glass and
the machine during
clean off stubborn stains (e.g. oil or glue stains), if there are any of
cleaning.
them.
When the machine stops
• Take the robot off the glass and put it back in the middle of it, as far
at the edge or corner of
from the frame as possible. If the glass has no frame or the frame is not
the glass, the power
thick enough (3 mm or below), the device may have air leaks when
indicator flashes red and
crossing the edge. To ensure safety, the device will stop cleaning, and
there's a "Low air
will start automatic cleaning after it is placed far away from the frame.
pressure" voice prompt.
• Check if the tank is empty and fill it if it is.
The device stops spraying
• Check if the spraying function on the remote control is enabled.
during cleaning.
• Check if the spray nozzle is blocked.
• Check that the cleaning cloths are well attached.
• Check and possibly clean the edge sensors of the robot.
Robot stay still or moves
• Check if there's too much moisture on the glass on the robot's
in irregular patern.
surroundings and if so, use a tissue or a paper towel to wipe it off.
• Cleaning cloths are too wet. Dry them or replace them with dry ones.
The robot does not move
• Check that the robot is not too close to edges or obstacles. Move the
when placed on the
robot to the center of the surface.
surface to be cleaned.
If the problem remains unsolved, please contact the vendor of the device.
www.Welltec.pro
Possible solutions
49