Polti ROLLYSTEAM WD40C Fehlerbehebung Seite 5

EN
PROBLEM / ERROR
The appliance does
not turn on.
The product does
not produce steam.
E1 - Roller brush blocked.
The roller brush does not
rotate.
E2 - The product does not
vacuum.
The product does not
vacuum or has reduced
suction power.
E4 - The battery does not
charge.
TROUBLESHOOTING
POSSIBLE CAUSE
Battery discharged.
Handle not correctly
positioned.
Clean water tank empty.
Steam nozzles clogged.
Water pump malfunction.
Roller obstructed.
Roller not inserted
correctly.
Malfunction or electrical
fault in the motor.
HEPA filter clogged or wet.
Suction tube blocked.
Missing HEPA filter in the
tank.
Power adapter not properly
connected or damaged.
SOLUTION
Recharge the product.
Check that the handle is
firmly inserted and secured
with the screw.
Fill the water tank
Please contact service
centre.
Remove the obstruction
preventing the brush from
rotating. If the problem
persists, contact the service
centre.
Insert the roller
correctly.
Please contact service
centre.
Clean and dry the HEPA
filter
Clean the suction tube.
Insert the HEPA filter
correctly.
Ensure that the charger is
correctly connected.