Customer Service - Bosch KGN-Serie Gebrauchsanleitung

Fault
Freezer compartment door
was open for a long time;
temperature is no longer
reached.

Customer service

Your local customer service can be found
in the telephone directory or in the
customer service index. Please provide
customer service with the appliance
product number (E Nr.) and production
number (FD Nr.).
These specifications can be found on the
rating plate. Fig. q
To prevent unnecessary call outs, please
assist customer service by quoting the
product and production numbers.
This will save you additional costs.
Possible cause
The evaporator (refrigeration
generator) in the No Frost
system is covered in thick ice
and can no longer be defrosted
fully automatically.
Remedial action
To defrost the evaporator, remove
the frozen food with the
compartments, insulate well and
store in a cool location.
Switch off the appliance and move
it away from the wall. Leave the
appliance door open.
After approx. 20 min. the
condensation begins to run into the
evaporation pan, Fig. 0, at the rear
of the appliance. To prevent the
evaporation pan from overflowing in
this case, mop up the condensation
with a sponge.
The evaporator is defrosted when
the water stops running into the
evaporation pan. Clean the interior.
Switch the appliance back on again.
en