TECHNICAL
SUPPORT
The UbiBot team is glad to hear your voice on our products and services.
Forany questions or suggestions,pleasefeel freeto create a ticket in the UbiBot app. Our customer servicerepresentatives
respond within 24 hours and often in less than an hour. You can also contact the local distributors in your country for
ocalized service. Pleasego to our website to view their contact info.
WARRANTY
INFORMATION
1.This device iswarranted to be freeof defectsin materialsand workmanship for a period of up to one yearfrom the original
purchase date. his warranty does not cover damage caused by normal wear, misuse, abuse or incorrect repair. To make
claims under this limited warranty and to obtain warranty service, pleasecontact our customer serviceor local distributor
to obtain instructions on how to pack and ship the product back to us.
2.Thefollowing situations will not be covered by the warranty:
(j) ssuesarising afterthe warranty period hasended. Natural wear and aging of materials.
@ Malfunction or damagecaused by improper handling or not operating the device according to the instructions.
@ Damageoccurring from operating the device outside the recommendedtemperature and humidity range,damagefrom
contact with water (including uncontrolled water intrusion, e.g.,water vapour and other water-related causes),damage
from applying excessiveforce to the device or any cables and connectors.
@ Failureor damage caused by unauthorized removal of the product.
6) We can only be held liable for faults stemming from manufacturing or design. Weare not responsible for any damage
caused byforce majeure.
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