Service; Advance Service Centre; The Advance Website; Warranty - Advance PROTECT II RIS Betriebshandbuch

Service

ADVANCE Service Centres
ADVANCE operates two company-owned service centres that carry
out checks and repairs of all kinds, as well as reserve parachute pa-
cking and maintenance. The workshops based in Switzerland and
France are official DHV certified maintenance organisations which be-
nefit from many years' experience as well as comprehensive product-
specific knowledge and skills.
The ADVANCE worldwide service network includes other authorised
service centres that provide the same services. All service facilities
use original ADVANCE materials exclusively. You can find all informa-
tion about checks and repairs and the relevant addresses at www.
advance.ch.

The ADVANCE Website

At www.advance.ch you will find detailed information on ADVANCE
and its products as well as useful addresses which you can contact
should you have any questions.
Among the things you will be able to do on the website are:
• to complete the warranty card online up to 10 days after purchase
of the glider, enabling you to enjoy the full benefits of the ADVANCE

warranty,

• to keep yourself informed about new safety-related knowledge
about ADVANCE products,
• to download an application form in PDF format which you can use
to send in your paraglider and reserve parachute for a check at
ADVANCE,
• to find an answer to a burning question among the FAQs
(Frequently Asked Questions),
• to subscribe for the ADVANCE Newsletter so that you will be regu-
larly informed by e-mail on news and products.
It is well worth visiting the ADVANCE website regularly because the
range of services offered is continuously being expanded.
Warranty
As part of the ADVANCE warranty, we undertake to rectify any de-
fects in our products that are attributable to manufacturing faults. In
order for a warranty claim to be asserted, ADVANCE must be notified
immediately on discovery of a defect and the defective product sent
in for inspection. The manufacturer will then decide how a possible
manufacturing fault is to be rectified (repair, replacement of parts or
replacement of the product). This warranty is valid for three years
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