WMF STELIO Bedienungsanleitung Seite 42

English (except USA)
- damages or poor results due to wrong voltage or frequency
- products used in a company as part of their main commercial activity
- ingress of water, dust or insects into the product (excluding appliances with features specifi-
cally designed for insects)
- mechanical damages, overloading
- accidents including fire, flood, thunderbolt, etc.
- damage to any glass or porcelain ware in the product
This guarantee does not apply to any product that has been tampered with, or to damages
incurred through improper use and care, faulty packaging by the owner or mishandling by any
carrier.
In order to offer the best possible after-sales service and constantly improve customer satisfac-
tion, WMF may send a satisfaction survey to all customers who have had their product repaired
or exchanged in a WMF authorised service centre.
The international WMF guarantee applies only for products purchased in one of the countries
listed, and used for domestic purposes only in one of the countries listed on the Country List.
Where a product purchased in one listed country and then used in another listed country:
a) The international WMF guarantee does not apply in case of non-conformity of the purchased
product with the local standards, such as voltage, frequency, power plugs, or non-conformity
with other local legal requirements or other local technical specifications.
b) The repair process for products purchased outside the country of use may require a longer
time if the product is not locally sold by WMF country of usage.
c) In cases where the product is not repairable in the new country of usage, the international
WMF guarantee is limited to a replacement by a similar product or an alternative product at
similar cost, where possible.
Consumer Statutory Rights:
This international WMF guarantee does not affect the statutory rights a consumer may have or
those rights that cannot be excluded or limited, nor rights against the retailer from which the
consumer purchased the product. This guarantee gives a consumer specific legal rights, and the
consumer may also have other legal rights which vary from Country to Country. The consumer
may assert any such rights at his sole discretion.
For Australia only:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure. *** Please keep this document for your reference should you wish to make a claim under
the guarantee.
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