TROUBLE
Filter motor fails to
• The motor is not plugged in.
start
• The GFCI/RCD circuit breaker is
tripped.
• Motor too hot and overload
protection is shut off.
Filter doesn't clean
• Improper chlorine or pH levels.
pool
• Filter cartridge is dirty.
• Damaged cartridge.
• Excessively dirty pool.
• The strainer screen is restricting the
water flow.
Filter doesn't pump
• Clogged inlet or discharge.
water or flow is very
• An air leak on the intake line.
slow
• Scale or buildup on cartridge.
• Excessively dirty pool.
• Dirty filter cartridge.
• The nozzle and strainer connection
are reversed.
• Pool inlet air adaptor connected to
the wrong fitting.
Pump doesn't work
• Low water level.
• Strainer screen plugged up.
• An air leak on the intake hose.
• Faulty motor or the impeller is jammed.
• An air lock inside the cartridge
chamber.
Top cover leaking
• O-ring missing.
• Cover or air release valve are not tight.
Hose leaking
• Hose clamps are not well-fitted.
• Hose o-ring dislodged when
connecting the hose.
• Hose broken.
Air lock
• There's air trapped in the pump
housing and inlet hose.
Pool inlet air adaptor
• Hose clamps are not well-fitted.
/ air jet valve leaking
• Air jet valve is not tight and facing up.
• Air jet valve internal seal blocked.
• Air jet valve internal seal dirty.
• Air jet valve broken.
Small leak from air
• Accessories attached to the water
jet valve when pump
circulation line.
is on
S AVE THESE INSTRUCTIONS
(58) MODEL FP604&FP638 FILTER PUMP ENGLISH SIZE: 4.875" X 7.25" PANTONE 295U 05/20/2024
TROUBLESHOOTING GUIDE
CAUSE
Page 9
SOLUTION
• Filter cord must be plugged into a 3 wire outlet
that is protected by a Class A Ground Fault
Circuit Interrupter, or RCD.
• Reset circuit breaker. If circuit breaker trips
repeatedly, your electrical system may have a
defect. Turn off circuit breaker and call an
electrician to correct the problem.
• Let the motor cool down.
• Adjust the chlorine and pH level. Consult your
local swimming pool supply stores.
• Clean or replace cartridge.
• Check the cartridge for holes. Replace if damaged.
• Operate the filter for longer periods.
• Clean the strainer screen at the inlet.
• Clear any obstructions in the intake hose by
discharging it inside pool wall.
• Tighten hose clamps, check hoses for damage,
check pool water level.
• Replace cartridge.
• Clean cartridge more often.
• Install the nozzle at the upper position of the
pool inlet, and the strainer at the lower position
of the pool outlet.
• Make sure the pool inlet air adaptor is connected
to the pool inlet upper fitting.
• Fill pool to correct water level.
• Clean strainer screens at pool inlet.
• Tighten hose clamps, check hose for damage.
• Clear any sticks or leaves in the intake hose.
• Open the release valve at top of pump.
• Remove cover & check for O-ring.
• Tighten cover or valve (Manually).
• Tighten or change hose clamps.
• Put the o-ring back into the groove.
• Replace a new hose.
• Open air release valve, lift and lower the inlet
hose until water starts to flow out of the air
release valve, close air release valve.
• Tighten or reinstall hose clamps.
• Tighten air jet valve and make sure it's facing up.
• Plug in the pump and run for few seconds, then
unplug, repeat 3 times.
• Remove air jet valve, flush dirt out with water
and replace valve back.
• Replace a new air jet valve.
• Remove all the accessories (such as solar mat,
auto pool cleaner, LED light) from the water
circulation line and place the air jet valve cap
(13) over the air jet valve (14). Do not cover the
air jet valve (14) with the valve cap (13) under
normal situation or when the pump is operating.
58
English
A