Warranty & Contact
LIMITED
WARRANTY
GOAL ZERO LLC warrants to the original consumer purchaser that this GOAL ZERO product wi
be free from defects in workmanship and material under normal consumer use during the applicable
warranty period identified in Paragraph 2, below, subject to the exclusions set forth in Paragraph 5,
below This warranty statement sets forth GOAL ZERO's total and exclusive warranty obligation
will not assume, nor authorize any person to assume for us, any other liability in connection with the
sales of our products
WARRANTY
PERIOD
The warranty period for GOAL ZERO battery cel s (whether purchased on a stand-alone basis or as
part Of another product) is IBO days The warranty period for all other GOAL ZERO products and
components is one (I) year In each case, the warranty period is measured starting on the date Of
purchase by the original consumer purchaser. The
other reasonable documentary proof, is required in order to establish the start date Of the warranty
period
f you comp eted the online GOA
ZERO Product Registration
purchasing your product, that registration can also establish the start date of the warranty period (but
warranty coverage is not conditioned upon such registration)
REMEDY
GOAL ZERO will repair or replace (at GOAL ZERO's option and expense) any GOAL ZERO product that
fails to operate during the applicable warranty period due to a defect in workmanship or material
LIMITED
TO ORIGINAL
CONSUMER
BUYER
The warranty on GOAL ZERO's products is limited to the original consumer purchaser and is not
transferable to any subsequent owner.
EXCLUSIONS
GOAL ZERO's warranty does not apply to (i)any product that is misused, abused, modified, damaged
by accident, or used for anything other than normal consumer use as authorized in GOAL ZERO's
then-current product literature, or (ii) any product purchased through an online auction house GOAL
ZERO's warranty does not apply to any battery cel or product containing a battery cel unless the
battery cel is ful y charged by you within seven (7) days after you purchase the product and at least
once every 6 months thereafter.
HOWTO
RECEIVE
SERVICE
To obtain warranty service, you must contact our customer service team via telephone at (888)
794 6250, or via email at support@goa
zero.com If our customer service team determines that
further assistance is required, they will give you a Return Material Authorization
will provide you with prepaid return shipping abel that you can use to mail back your non-functioning
item(s). You must properly package the product, c early marking the RMA number on the package and
including proof of your purchase date with the product. We will process your return and send your
repaired or replacement product to you at our expense for product being shipped to locations in North
America
For product purchased or being shipped outside Of North America, please contact the loca
distributor from whom you purchased the product or email support@goalzero
distributor
information
IMPLIED
WARRANTIES
THE
LIMITED
WARRANTY
STATED
HEREIN
N NO EVENT
SHALL
ANY IMPLIED
WARRANTIES,
WARRANTIES
OF MERCHANTABIL
TY, Fl
NFRINGEMENT,
EXTEND
BEYOND
THE APPLICABLE
PARAGRAPH 2, ABOVE Some states do not al ow limitations on how ong an implied warranty asts,
so the above limitation may not app y to you This warranty gives you specific egal rights, and you may
also have other rights which vary from state to state
EXCLUSIVE
REMEDY;
LIMITATION
OF LIABILITY
The foregoing provisions state GOAL ZERO's entire liability, and your exclusive remedy, for any
breach of warranty, express or implied
N NO EVENT WILL GOAL ZERO BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDEN AL DAMAGES ARISING FROM ANY USE OR MALFUNCTION OF
ANY GOAL ZERO PRODUCT,
OR FROM ANY BREACH
OTHER
DEVICES
IN NO EVENT
WILL GOAL ZERO's
CONTRACT,
WARRANTY,
TORT (INCLUDING
ANY OTHER THEORY
OF LIABILITY,
EXCEED
PRODUCT Some states do not allow the exclusion or limitation of incidental or consequentia
damages, so the above imitation or exclusion may not apply to you
GOAL ZERO HEADQUARTERS
675 West 14600
South
Bluffdale,
UT 84065
Designed in the U S A
Made
in China
1-888-794-6250
M
GOALZERO.CO
16
les receipt from the first consumer purchase, or
Form within 30 days after
("RMA") number and
corn to obtain further
IS IN LIEU
OF ALLO
HER
EXPRESS
WARRANTIES
INCLUDING
BUT NOTLIMI
EDTO ANY
NESS FOR A PARTICULAR
PURPOSE
OR NON
WARRANTY
PERIOD
IDENTIFIED
OF WARRANTY,
INCLUDING
DAMAGE
LABIL
TY FOR ANYC
AIM, WHETHER
NEGLIGENCE
AND STRICT L ABIL TY) OR UNDER
THE AMOUNT
PAID BY you
FOR THE GOA
We make the powerless, powerfu
goalzero.com/sharethesun
We
IN
TO
IN
ZERO
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