TROUBLESHOOTING
Problem
Power-on failure
Low massage
intensity
Device turns o
automatically
The product
can't be charged
If you encounter other problems, turn o the device and contact us at
support@renpho.com
CLEANING AND MAINTENANCE
1. Please turn o the power when cleaning, do not use corrosive
detergents such as benzene or diluents to clean the product.
2. Do not expose the device to excessive sun or hot temperature.
When the device has not been used for over 3 months, recharge it
before use.
Possible Cause
1. Check whether the
battery level is too low
2. The time of pressing
Power Button is too short
1. Battery level is low
2. The headband is too loose
1. Battery is Low
2. 10 Minutes Automatic
Shut-o
1. The charge's voltage is
too high
2. Adapter is broken
1. Please charge the
battery timely
2. Long press the Power
Button for 2-3 seconds
1. Charge the device
2. Wear it tighter
1. Charge the device
2. Turn on the massager
again
1. Use 5V 1A/2A charger
to charge
2. Change another adapter
9
Solution