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WARRANTY INFORMATION
Taurus training fitness equipment is subject to strict quality controls. However, if a fitness equipment
purchased from us does not work perfectly, we take it very seriously and ask you to contact our
customer service as indicated. We are happy to help you by phone via our service hotline.
Error descriptions
Your fitness equipment is developed for long-term, high-quality training. However, should a problem
arise, please first read the operating instructions. For further assistance, please contact your contract
partner or call our service hotline. To ensure your problem is solved as quickly as possible, please
describe the defect as exactly as possible.
In addition to the statutory warranty, we provide a warranty for every fitness equipment purchased
from us according to the following provisions.
Your statutory rights are not affected.
Warrantee
The warrantee is the first/original buyer and/or any person who received a newly purchased product
as a gift from the original buyer.
Warranty periods
The following warranty periods begin on delivery of the fitness equipment.
Model
Use
Home use
TF-EXT-HR
Semi-professional use
Professional use
Repair costs
According to our choice, there will either be a repair, a replacement of individual damaged parts or
a complete replacement. Spare parts, that have to be mounted while assembling the equipment,
have to be replaced by the warrantee personally and are not a part of repair. After the expiration of
the warranty period for repair costs, a pure parts warranty applies, which does not include the repair,
installation and delivery costs.
The terms of use are defined as follows:
• Home use: solely for private use in private households up to 3 hours per day
• Semi-professional use: up to 6 hours per day (e. g. rehabilitation centers, hotels,
clubs, company gyms)
• Professional use: more than 6 hours per day (e. g. commercial gyms)
Full warranty
24 months
12 months
6 months
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