TROUBLESHOOTING
The following simple issues can be handled by the user. Please call the after-sale
service department if the issues are not solved.
Problem
EN
Failed operation
Odor
Long-time operation
of the compressor
Door can not be
properly closed
Loud noises
Hot housing
Surface
condensation
• Check whether the appliance is connected to power or
whether the plug is in well contact
• Check whether the voltage is too low
• Check whether there is a power failure or partial circuits have
tripped
• Odorous foods shall be tightly wrapped
• Check whether there is any rotten food
• Clean the inside of the refrigerator
• Long operation of the refrigerator is normal in summer
• when the ambient temperature is high it is not suggestible
having too much food in the appliance at the same time
• Food shall get cool before being put into the appliance
• The doors are opened too frequently
• The door is stuck by food packages too much food is placed
• The refrigerator is tiltedr.
• Check whether the floor is level and whether the refrigerator
is placed stably
• Check whether accessories are placed at proper locations
• Heat dissipation of the built-in condenser via the housing,
which is normal When housing becomes hot due to high
ambient temperature, storage of too much food or shutdown
of the compressor is shut down, provide sound ventilation to
facilitate heat dissipation
• Condensation on the exterior surface and door seals of the
refrigerator is normal when the ambient humidity is too high.
Just wipe the condensate with a clean towel.
12
Possible reason