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If you have any further questions
Task Wizard
The Task Wizard is your information offi ce. It helps you
to solve your tasks and assists you during all work steps.
In addition to step-by-step instructions in descriptive
video clips, it also provides you with quick access to
many important functions. The topics of the Task Wizard
are contained in the "Tasks" menu.
Program help
The program help contains detailed information on ope-
rating the program, as well as a lot of additional informa-
tion. Many important terms are highlighted using cursive
text. You can click on them to get a brief explanation.
Start page:
You can access the start page of the help via the "Help >
Contents" menu.
Context-sensitive help:
Simply press the "F1" key on the computer keyboard
at any place in the open program – the help will open
automatically with the corresponding article.
PDF manual
Like the program help, the electronic manual (PDF fi le)
contains the complete program documentation. The
fi le is located in the "Documentation" sub-folder under
"Start menu > All Programs > MAGIX > MAGIX TV &
Video Recorder".
Support for the MAGIX software:
Should you encounter problems with your software,
please contact MAGIX support:
http://support.magix.net
There you can contact MAGIX customer service and
access the following free services:
• The FAQ (frequently asked questions) section, which
contains basic tips and tricks: In most cases, you will
fi nd a solution to your problem in this section. If you do
not fi nd a solution here, use the e-mail support form.
18
• E-mail support form:
This is a special form that you use to provide our support
employees with information about your system. This
information is needed in order to solve your problems
quickly and competently. Simply fi ll out the form and
submit it via mouse click.
• Support forum:
You are not alone. Other users may have had similar
problems and they will be glad to assist you. Our
competent support employees also post in the forum on
a regular basis.
• Download section:
This section is where you can download further deve-
lopments, optimisations and error fi xes (patches) free of
charge. We are aware of many of the problems that you
may encounter, and they can be fi xed by simply installing
the latest patch. In addition to the patches, this section
also contains utility programs that you can use to check
and optimise your system.
• Links:
The link list contains contact addresses for major hard-
ware manufacturers.
Note: In order to be entitled to use support, you have to
register your product at MAGIX with your serial number.
The serial number is located on the CD case for your
installation software.
You can also reach the MAGIX support department by
telephone or fax.
GERMANY
Tel.: 0900-17 71 115
(1.24 EUR/minute from a landline,
weekdays: 9:00–17:00)
Post: MAGIX Development GmbH
Postfach 200914
01194 Dresden, Germany
AUSTRIA
Tel.: 0900-45 45 71
(1.56 EUR/minute, weekdays: 9:00–17:00)
SWITZERLAND
Tel.:
0900-45 45 71
(1.50 CHF/minute, weekdays: 9:00–17:00)
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