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11. GUARANTEE REGULATIONS
For all manufacturer defects and material defects we grant the legal guarantee time (new and unused product). In
such cases
we take over the exchange or the repair of the pump. Forwarding expenses are not carried by us.
The guarantee is not valid with:
l Material wear (sealing rings, impeller wheels, impeller chambers)
l Unjustified interventions or changes in the pump
l Damages by selffault
l Improper servicing and improper use
l DRY RUN (Also partially!) of the pump
Moreover, we give no damage compensation for secondary damages!
12. RECOGNISING AND REPAIRING OF MISTAKES
Problem
Pump will not turn on
Pump runs but no water
is encouraged
13. NOTES ON PRODUCT LIABILITY
We point out, that we are only liable for damages under the Product Liability Act, which are caused by our units if no
changes were made to the equipment. We are only liable for repairs, if original spare parts and accessories were
used and repairs are carried out by our authorized service.
14. NOTES ON DISPOSAL
Electro devices of our company, labeled with the symbol of the crossed trash bin, are not permitted to
be disposed in your household garbage. We are registered at the German registration department EAR
under the WEEE-No. DE79535656. This symbol means, that you're not allowed to treat this product as a
regular household waste item – it has to be disposed at a recycling collection point of electrical devices.
This is the best way to save and protect our earth.
THANK YOU FOR YOUR SUPPORT!
In connection with the sale of batteries or with the delivery of equipment containing rechargeable battery
packs, the seller is obliged to draw your attention to the following:
You are obliged to return used batteries as an end-user. You can return batteries after use to the seller
or to the designated collection facilities, which are free of charge (eg: municipal collection points or in
stores). You can return the batteries for disposal at no charge to the seller.
15. EU DECLARATION OF CONFORMITY
The undersigned, Amur S.à r.l., 36, Rue de la Gare, L-5540 Remich, certifies that the product named overleaf, na-
mely BAUMSTUMPF & TONKRÜGE-2 as placed on the market, complies with the relevant provisions listed below,
the relevant EU harmonised directives and the EU standard for safety. This declaration of conformity applies insofar
as no modifications are made to the product. The sole responsibility for issuing this declaration of conformity lies with
the manufacturer.
The sole authorised person to keep the technical documents:
Amur S.à r.l. - 36, Rue de la Gare - L-5540 Remich
EC Electromagnetic compatibility directive (2014/30/EU)
The following harmonized standards:
EN 55014-1: 2017
EN 55014-2:2015
RoHS (2011/65/EU)
EN 62321
UKCA (2014/30/EU):
BS EN 55014-1: 2017
BS EN 55014-2:2015
Possible cause
No sunlight
Low charge level of the battery
Pump connector is not connected correctly
Defective pump / solar panel broken
Pump impeller and filter housing polluted
The flow controller to the pump is closed
Pump has sucked air
Coarsining or fountain nozzles dirty
Solution
The orientation of the solar panels up to
the sun
See item 6 and 8 (Note)
See item 5.
Replace pump or solar panel
Disassemble and clean in accordance with
point 10, the pump and the housing (by
means of water and a soft brush)
Open the flow regulator on the pump
Turn off the pump briefly and then back on
(restarting) Attention! Avoid dry running
Disassemble and clean the tube and the
fountain nozzle
Signed for and on behalf of:
Amur S.à r.l.
Remich, 26.04.2023
i.V. Dipl. Phys. Peter Neumüller
Technical Manager
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