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Problem and alarm code
The appliance door is diffi‐
cult to close.
The appliance door opens
during the wash cycle.
Rattling or knocking sounds
from the inside of the appli‐
ance.
The appliance trips the cir‐
cuit-beaker.
The appliance is switched
on but does not operate.
The display shows Power
Fail.
The appliance switches off
during operation.
The display shows Updat‐
ing. All buttons are inactive
except for the on/off.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
Before contacting an
Authorised Service Centre,
write down the PNC number.
Refer to "Basic settings".
Possible cause and solution
•
The appliance is not levelled. Loosen or tighten the ad‐
justable feet (if applicable).
•
Parts of the tableware are protruding from the baskets.
•
The AirDry function is activated. You can deactivate the
function. Refer to "Basic settings".
•
The tableware is not properly arranged in the baskets.
Refer to basket loading leaflet.
•
Make sure that the spray arms can rotate freely.
•
The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the applian‐
ces in use.
•
Internal electrical fault of the appliance. Contact an Au‐
thorised Service Centre.
•
Power supply is out of the operating range. The wash
cycle is temporarily interrupted and resumes automati‐
cally once the power is restored.
•
Complete power outage. The wash cycle is temporarily
interrupted and resumes automatically once the power
is restored.
•
The appliance downloads and installs the firmware up‐
date automatically when it is available. The display
shows Updating for the duration of the updating proc‐
ess. Wait for the process to be complete. If you interrupt
the update process by deactivating the appliance, it re‐
sumes when you activate the appliance.
The firmware update does not change the appliance
performance declaration values.
WARNING!
We do not recommend using
the appliance until the
problem has been
completely fixed. Unplug the
appliance and do not plug it
in again until you are certain
that it operates correctly.
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