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2. Maintenance method
Door assembly / display panel
The hard-to-clean dirt attached to the door can be cleaned with a neutral detergent, but
not with a steel wire ball to avoid scratching the coating on the glass surface. After cleaning,
dry it with a rag.
Door seal
1. After each use, please wipe the product seal with a sponge soaked in warm water, and
then dry the door seal with a dry cloth;
2. Do not use cleaning agents to clean the door seal tape, because some components in
the cleaning agent may corrode the tape;
3. The door seal tape may be perforated or cracked due to long-term use. lf this happens,
please replace it with a new one;
Cavity
1. After each use of the steam mode, please clean the cavity, use an absorbent sponge or
a rag to wipe off the condensation on the cavity. lt is best to open the door to dry the
cavity;
2. After each use of the baking mode, please clean it up in time after the product has cooled
down. The oil stains should be cleaned with a neutral detergent and wipe with wet cloth.
Lß
Attention
Be sure to shut down and unplug the power plug before repairing
The MAX water level of the water tank
1.
There is a MAX water level line on the water tank. please add water to this MAX line to
extend the cooking time. Do not fill in water beyond the MAX line to avoid water splashing
out when pulling the water tank.
2. Reminder of water shortage
When the water shortage symbol is shown and with beep, cooking will be stopped,
please add water into water tank.
3. About the choice of cooking utensil
When choosing a cooking utensil for steam, please choose a porous container as
much as possible. The depth of the container should not be too deep. The height of the
steamed food should be 3~5cm, so that the steam can contact the food more to ensure
its taste.
4. The first use of the product produces a burnt smell
Since the heater isolation will produce odor or smoke after high temperature, it is
recommended to fill the water tank and steam for more than 45 minutes for first time using,
and let the oven cool down before formal cooking.
5. Not used for a long time
lf the product is not used for a long time, please clean the inside and use any baking
mode to dry the remaining water in the cavity to avoid bacterial growth and odor.
6. Screen save energy
After cooking, no operation for l0min, the screen will be light off to save energy, just
need to dick it to wake up.
23
Troubleshooting
Error Code
Possibility of failure
Failure of steam
lts temperature probe is open or shorted
generator sensor
Failure of cavity
lts temperature probe is open or shorted
upper sensor
Failure of cavity
lts temperature probe is open or shorted
lower sensor
Failure of water tank
The switch of water tank is shorted
Failure of steam
The heater of steam generator is failure
generator heating
The temperature didn't reach the
Failure of cavity heater
The connection between display
Failure of connection
and main PCBA is failure
The socket is failure
The display doesn't
light up
The control board cable is disconnected
Display is abnormal
Display or board electronics is damaged
Poorly assembled or damaged display or
Failure of screen
board electronics is damaged
Light wiring is disconnected
The lamp cannot turn on
The lamp may be damaged
Water or steam escapes
Oven door is not closed or
the oven door
door seal is damaged
du ring cooking
motor damaged or main PCBA
Fan motor not working
damaged or other failure
Water tank can't
Damaged spring of water tank
be pulled out
1. The water pipe is bent, blocked, inserted
reversely, falls off or damaged;
2. The water pump is damaged;
No steam
3. The water pipe is not weil sealed;
4. The control board is faulty or other faults
Solution
Turn offthe
oven to restore
the sensor, if
occurs times,
please contact
the after-sales
service
set temperature
Please contact
the after-sales
service
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