person or partnership with legal person-
ality who or which, on entering into the
purchase transaction, acts in exercising
their or its commercial or self-employed
activity.
We have the option of providing warranty
cover by rectifying deficiencies free
of charge, replacing a product free of
charge (if applicable, in the form of a
successor model of the same or higher
quality) or by issuing a credit note.
In the case of sensors, floodlights,
outdoor and indoor lights, the warranty
period for the STEINEL Professional
product you have purchased is 5 years
in each case from the date on which the
product was purchased.
Within the scope of warranty cover, we
shall not bear your expenses accruing
from subsequent fulfillment nor shall
we bear your expenses for removing
the defective product and installing a
replacement product.
Statutory rights accruing from defects,
gratuitousness
The warranty cover described here shall
be applicable in addition to the statutory
rights of warranty – including special
consumer protection provisions – and
shall not restrict or replace them. Exer-
cising your statutory rights in the event of
defects is gratuitous.
Exemptions from the warranty
All replaceable lamps are expressly
excluded from this warranty.
In addition to this, the warranty shall not
cover:
– any wear resulting from use or any
other natural wear of product parts or
any deficiencies in the STEINEL Pro-
fessional product that are attributable
to wear caused by use or other natural
wear,
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– any improper or non-intended use of
the product or any failure to observe
the operating instructions,
– any unauthorised additions, alterations
or other modifications to the product
or any deficiencies attributable to the
use of accessory,
– supplementary or replacement parts
which are not genuine STEINEL parts,
– any maintenance or care of products
that is not carried out in accordance
with the operating instructions,
– any attachment or installation that is
not in accordance with STEINEL's
installation instructions,
– any damage or loss occurring in
transit.
Application of German law
The warranty shall be governed by
German law excluding the United Nations
Convention concerning the International
Sale of Goods (CISG).
Making claims
If you wish to make a warranty claim,
please send your product complete and
carriage paid with the original receipt of
purchase, which must show the date of
purchase and product designation, either
to your retailer or directly to us at STEI-
NEL (UK) Ltd. – 25 Manasty Road, Axis
Park, Orton Southgate, GB- Peterbor-
ough Cambs PE2 6UP United Kingdom.
For this reason, we recommend that you
keep your receipt of purchase in a safe
place until the warranty period expires.
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