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• The appliance cannot be registered due to
problems with the wireless signal
transmission. Unplug the appliance and wait
about a minute before trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
• The wireless network name (SSID) should
be a combination of English letters and
numbers. (Do not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system
(OS) and the manufacturer.
• If the security protocol of the router is set to
WEP, you may fail to set up the network.
Please change it to other security protocols
(WPA2 is recommended) and register the
product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download
and install the application.
Smart Diagnosis
TM
Use this feature to help you diagnose and
solve problems with your appliance.
NOTE
• For reasons not attributable to LGE's
negligence, the service may not operate due
to external factors such as, but not limited to,
Wi-Fi unavailability, Wi-Fi disconnection,
local app store policy, or app unavailability.
• The feature may be subject to change
without prior notice and may have a different
form depending on where you are located.
26
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using
the LG ThinQ application.
• Launch the LG ThinQ application and select
the Smart Diagnosis
TM
Follow the instructions provided in the LG
ThinQ application.
Open Source Software Notice
Information
To obtain the source code that is contained in
this product, under GPL, LGPL, MPL, and other
open source licenses that have the obligation
to disclose source code, and to access all
referred license terms, copyright notices and
other relevant documents, please visit
https://opensource.lge.com.
LG Electronics will also provide open source
code to you on CD-ROM for a charge covering
the cost of performing such distribution (such
as the cost of media, shipping, and handling)
upon email request to opensource@lge.com.
This offer is valid to anyone in receipt of this
information for a period of three years after
our last shipment of this product.
EN
feature in the menu.
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