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15. Troubleshooting / fault codes
The following table shows fault symptoms and describes remedial measures in the event of your machine failing to work
properly. If you cannot localise and rectify the problem with this, please contact your service workshop.
15.1 Fault table
Fault
Mower does not start
LED light on charging station
does not light up
LED light on charging station
flashes red
Mower does not mow properly Blades are worn
Mower starts at unusual/
wrong times
Mower gets stuck
15.2 Fault codes
Error code
Meaning
----
Rain sensor delay
Mower outside the working
E1
area
E11
No boundary signal
E2
Wheel motor blocked
E3
Cutter disc blocked
Obstacle sensor trigger not
E4
reset
Possible cause
Mower or charging station not con-
nected to the mains
Boundary wire is not connected or
cut/broken.
Date/time is incorrectly set
Unsuitable terrain/obstacle
Remedy
• -
• Check that the mower is in the working area.
• Ensure that the charging station is properly connected to the charger
and the charging unit is connected to a suitable power supply. If proper-
ly connected, the boundary wires are incorrectly attached and must be
transposed.
• When the mower is in the working area, check the charging station LED
indicator. If it lights up red, make sure that the boundary wires are well
connected to the terminals on the charging station. If the problem per-
sists, check whether the boundary wires have been cut.
• Switch the mower off. Move the mower to an area that is free of obsta-
cles. Press the "START" button and then the "OK" button.
• If the error message is still displayed, switch off the product. Turn the
mower upside down and check what is preventing the wheels from turn-
ing.
• Remove the objects blocking the wheel(s), turn the mower over.
• Then press the "START" and "OK" buttons.
• Switch the mower off.
• Turn the mower upside down and check what is preventing the blades
from turning.
• Remove the objects and turn the mower over.
• Place the mower in an area with short grass.
• Then press "START" and "OK".
• Contact your specialist dealer.
• Take the mower to a specialist dealer.
www.scheppach.com
Remedy
• Connect the power supply unit to a suitable
power source
• Call a specialist if necessary
• Connect/repair boundary wire
• Replace blades
• Set the correct date and time
• Adapt the terrain/obstacle to the requirements
of the robot mower
• Adjust the laying of the boundary wire accord-
ingly
GB | 37
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