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11. Terms of Guarantee

We provide a guarantee for this device in accordance with the following terms:
1.
In accordance with the following provisions, we shall remedy, free of charge, damages or device
defects that can be proven to be caused by a manufacturing fault if these damages or defects are
reported promptly after they have been established and within 24 months at the device itself and
within 5000 hours at the bulb after delivery to the consumer. A guarantee obligation is not brought
about by minor deviations from the standard device quality which are insignificant as far as value and
usability of the device are concerned or through damages due to anomalous environmental conditions
or improper operating conditions. Likewise, no guarantee can be provided if the damage or defects on
the device can be attributed to incorrect installation or to not having observed the operating
instructions.
2.
The guarantee provides for faulty devices being repaired free of charge or being replaced by flawless
devices as we choose. If, with reference to this guarantee, a guarantee claim is made for devices,
those devices must be handed in or sent to the manufacturer or an authorised service point. If the
equipment is sent in, the sender bears the transport risk. Carriage, transport, travel and labour costs
incurred by the consumer will not be refunded. In each case, the purchase receipt with the purchase
and/or delivery date and a detailed description of the fault must be presented. Replaced devices
become our property.
3.
The right to claim under the guarantee ceases if repairs are carried out or the device is interfered with
by persons who are not authorised by us to do so or if our devices are fitted with replacement parts,
additional components or fittings that are not original components and have caused a fault. The same
is valid if the type label or the serial number plate have been removed or made illegible.
4.
Excluded from this guarantee are defects or damages caused by non canonical installations, faulty
usage as well as non following of the mounting and handling instructions. We do not take any
responsibilities for consequential damage.
5.
Use of the guarantee does not extend the guarantee period nor does it begin a new guarantee period.
The guarantee period for installed replacement parts ends when the guarantee period for the whole
device ends. If damage or a fault cannot be rectified or if we decline to carry out the repair or the
repair is unacceptably delayed, a replacement of equal value will be supplied free of charge if
requested by the consumer. If a replacement delivery is provided, we retain the right to assert a
reasonable charge for usage for the prior period of use.
6.
The guarantee becomes only effective, if the customer registers his device in advance by using the
guarantee registration card
These terms of guarantee are valid from 01.08.2006 for devices bought in a country within the European
Union even if these devices are used abroad.
Solamagic Serieal number:
Solamagic terrasverwarming door Terrastopper.nl
17

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