Support; Additional Information - Joy-it JT-RAD01 Bedienungsanleitung

7. SUPPORT

We also support you after your purchase. If you have any questions
left or encounter any problems, please do not hesitate to contact
us:
E-Mail: service@joy-it.net
Ticket-System: https://support.joy-it.net
Phone: +49 (0) 2845 - 9360 - 50 (10 - 17 oʼclock)
Please visit our website for more information:
www.joy-it.net

8. ADDITIONAL INFORMATION

Our information and take-back obligations according to
the Electrical and Electronic Equipment Act (ElektroG)
SYMBOL ON ELECTRICAL AND ELECTRONIC EQUIPMENT:
This crossed-out dustbin means that electrical and electronic appliances do not belong
in the household waste. You must return the old appliances to a collection point. Before
handing over waste batteries and accumulators that are not enclosed by waste
equipment must be separated from it.
RETURN OPTIONS:
As an end user, you can return your old device (which essentially fulfills the same function
as the new device purchased from us) free of charge for disposal when you purchase a
new device. Small appliances with no external dimensions greater than 25 cm can be
disposed of in normal household quantities independently of the purchase of a new
appliance.
POSSIBILITY OF RETURN AT OUR COMPANY LOCATION DURING OPENING HOURS:
SIMAC Electronics GmbH, Pascalstr. 8, D-47506 Neukirchen-Vluyn, Germany
POSSIBILITY OF RETURN IN YOUR AREA:
We will send you a parcel stamp with which you can return the device to us free of charge.
Please contact us by email at Service@joy-it.net or by telephone.
INFORMATION ON PACKAGING:
If you do not have suitable packaging material or do not wish to use your own, please
contact us and we will send you suitable packaging.
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