Problem
The rice is undercooked
or the cooking time is too
long.
A large amount of por-
ridge overflows the edge.
Neither rice nor porridge is
cooked long enough.
An error message ap-
peared on the display:
E1, E2, E3 or E4.
If the problem is not listed in the table above or if the problem persists, switch off the
appliance, disconnect the plug from the electrical outlet and contact an authorized
service center.
Cause
After finishing the cook-
ing, you did not let the rice
rest long enough.
The cooking vessel is not
inserted correctly in the
interior.
The cooking vessel is
deformed.
The motherboard is dam-
aged.
The main thermostat mal-
functions.
The motherboard is dam-
aged.
The main thermostat mal-
functions.
There is a foreign object in
the safety valve.
You have exceeded the
maximum line marked on
the inner wall of the vessel.
You did not add enough
water.
The lid is not properly
closed.
You have selected the
wrong cooking method.
The base circuit board is
damaged.
The top cover thermostat
is malfunctioning.
Sensor loop error.
EN - 11
Solution
Let the rice rest and stir it
so that no lumps form.
Turn the cooking vessel so
that it is level and correctly
inserted in the interior.
Contact and authorized
service centre.
Contact and authorized
service centre.
Clean the safety valve.
Always follow the marked
minimum and maximum
lines.
Adjust the amount as
needed.
Close the lid properly.
Select the correct cooking
method.
Contact and authorized
service centre.
Contact and authorized
service centre.
EN