Warranty
A new product purchased in the Alza.cz sales network is warranted for 2 years. If you need repair or other services during the
warranty period, contact the product seller directly, you must provide proof of purchase with the original date of purchase.
The following are considered to be a conflict with the warranty conditions, for which the claimed claim may not be recognized:
- Use of the product for a purpose other than that for which the product is intended or failure to follow the instructions for
maintenance, operation and service of the product.
- Damage to the product due to a natural disaster, the intervention of an unauthorized person or mechanical damage
through the fault of the buyer (eg during transport, cleaning by inappropriate means, etc.).
- Natural wear and aging of consumables or components during use (such as batteries, etc.).
- Exposure to adverse external influences, such as sunlight and other radiation or electromagnetic fields, ingress of fluid,
intrusion of objects, mains overvoltage, electrostatic discharge voltage (including lightning), faulty supply or input voltage and
inappropriate polarity of this voltage, chemical processes, eg used power supplies, etc.
- If modifications, alterations, design changes, or alterations have been made to anyone to change or extend the product's
features over the purchase or use of non-genuine components.
Copies of invoices that are altered, supplemented, lacking the original details or otherwise flawed shall not be considered as
valid invoices of claimed products.