Status Overview; Error Code Table - Em2Go Emb011Ac1Rw Bedienungsanleitung

GB
App overview
1. Charging station selection:
- Add charging station
- Select charging station
2. Start/Stop button
3. Current setting
4. Statistics
5. Notifications
6. Profile setting
7. Menu:
- Reservation/loading plan
- Release charger
- Load data set
- User management
- Setting
Start charging process
1. Connect the type 2 plug of the charging station to the charging port of the vehicle.
2. Set the charging current via the slider.
3. Click the start button of the app, the loading process starts.
4. Click on the start button of the app to finish the loading process.
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4 5 6

Status overview

The current states of the charging station are displayed in the app as follows:
Ready
Charging finished Charging schedule

Error code table

LED Error code
LED does not light
LED flashes: Fault code 11:
1 × red, 1 × yellow CP voltage anomaly
LED flashes: Fault code 13:
1× red, 3 × yellow Input undervoltage
LED flashes: Fault code 14:
1× red, 4 × yellow Input overvoltage
LED flashes: Fault code 15:
1× red, 5 × yellow Overheating protection
LED flashes: Fault code 16:
1× red, 6 × yellow Energy meter disturbed
LED flashes: Fault code 17:
1× red, 7 × yellow Fault current detection
LED flashes: Fault code 18
1× red, 8 × yellow Power loss
LED flashes: Fault code 19
1× red, 9 × yellow Overcurrent detection
LED flashes: Fault code 21
2 × red, 1 × yellow EV communication timeout
Connected Charging
Fault
Error handling
- Check the power supply and distribution;
- Check the circuit breakers and RCDs and turn them on.
- Check the electrical wiring of the charging station and
sub-distribution
- Check the connection of the charging plug and EV socket.
- Unplug the charging plug and plug it back in.
- Check that the input cable is reliably connected.
- Make sure that the input voltage of each phase is correct.
- Check that the input cable is reliably connected.
- Make sure that the input voltage of each phase is correct.
- Check if the charging station is covered or installed in an
environment with high temperatures.
- Switch off the device and restart it.
- Check charging plug/socket and cable for damage and moisture.
- Unplug the charging plug and plug it back in.
- Check charging plug/socket and cable for damage.
- Check that the charging plug is connected correctly.
- Check the function of the vehicle's on-board charger.
- Check the setting of the output current.
- Unplug the charging connector and plug it back in.
GB
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