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Please keep the proof of purchase for this device for the entire duration of the guarantee period, as it
must be produced in the event of any claim.
You (as the end user) receive a 36-month guarantee from the date of sale. The article has been
manufactured using the most modern production methods and subjected to strict quality controls.
Please contact only the manufacturer (not the dealer where you purchased it) in the event of any
defects during the guarantee period.
Hotline: +49 (0)511 - 123 83 506 or:
The guarantee does not cover damage caused by improper use or external influence (water, falling,
sunlight, breakage or impact).
If your device has a defect or you have problems with it, please contact our Service & Support Centre
If you need to send your device to us, please attend to the following points:
1. Use only the original packaging
2. Add a detailed error description
3. Add your full name and address and a copy of your purchase receipt
4. Stamp and send the package to us (sufficient postage)
Address of our Service Center:
First Service Center
Kleine Düwelstr 21
DE-30171 Hannover/Germany
You can call also our hotline: +49 (0)511 – 123 83 506 or you can send a
Fax to: +49 (0) 511-161253 6 or you can contact us by
Guarantee
support@first-servicecenter.de
Userinformation/Contact
support@first-servicecenter.de
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