Warranty Terms - GUTFELS COFFEE 2010 S Gebrauchsanweisung

EN

16 Warranty terms

The following terms describing the
preconditions for and scope of our
warranty, do not infringe the warranty
rights of the ultimate buyer.
Our warranty for this appliance is granted
under the following terms:
As a buyer of a Gutfels appliance you have
a manufacturer's warranty
(2 years from date of purchase).
During this warranty period, you can
make your warranty claims directly on the
manufacturer's Service platform at
www.ggv-service.de
If an additional warranty is concluded
between you and your dealer, all claims
against the manufacturer will become void
after the end of the 24-month
manufacturer's warranty. In this case,
please contact your dealer directly.
Warranty period
The warranty period is 24 months from
the date of purchase (proof of purchase
must be presented). During the first 6
months, After Sales Service will fix defects
in the appliance free of charge on
condition that the appliance is accessible
for repairs without any great effort.
During the following 18 months, the buyer
is obliged to prove that the defect already
existed at the time of delivery.
In the case of commercial use (e.g. in
hotels, canteens) or joint use by several
households, the warranty period is 12
months from the date of purchase (proof
of purchase must be presented). During
the first 6 months, After Sales Service will
fix defects in the appliance free of charge
on condition that the appliance is
accessible for repairs without any great
effort. During the following 6 months, the
buyer is obliged to prove that the defect
already existed at the time of delivery.
The claim under warranty does not
prolong the warranty period for either the
appliance or for newly installed parts.
Page | 18
Scope of the defect remedy
Within the periods indicated, we will
remedy all defects in the appliance that
are demonstrably attributable to poor
workmanship or material flaws. Replaced
parts become our property.
The warranty does not cover:
Normal wear and tear, intentional or
negligent damage, damage caused by
non-compliance with the operating
instructions, improper set-up or
installation or by connection to incorrect
mains voltage, damage due to chemical or
electrothermal effects or due to other
abnormal environmental conditions, glass,
paint or enamel damage and possible
colour differences as well as defective
bulbs.
Defects in the appliance resulting from
transport damage are also not covered.
We also do not provide any services if -
without our special written approval -
work has been carried out on the
appliance by unauthorised persons or
parts of third-party origin have been used.
This limitation shall not apply to faultless
work carried out by a qualified person
using our original parts to adapt the
appliance to the technical safety
regulations of another EU member state.
Scope
Our warranty applies to appliances
purchased and in operation in the Federal
Republic of Germany or Austria.
In the case of complaints about defective
appliances, the sender's and recipient's
addresses must be in the Federal Republic
of Germany or Austria.
For appliances purchased and operated in
other European countries, the warranty
conditions of the seller apply.
For repairs outside the warranty
period:
If an appliance is repaired, the repair
invoices are payable immediately without
deduction.