Maintenance And Care; Warranty Information - MPF Drive 5.1 Bedienungsanleitung

MAINTENANCE AND CARE

The MPF motor unit is maintenance free.
Keep all surfaces clean and dry.
Never use a high pressure washer or a
garden hose to clean the MPF DRIVE
system or any components belonging
to the MPF DRIVE system.
Don't use thinner, alcohol or benzene to
clean the main unit or its accessories.
For cleaning reasons we recommend to
use a soft towel.
For cleaning reasons we recommend
to use a soft towel, soft brush or soft
sponge with the support of only very
little water.
Keep especially all electrical contacts
free of water. As the motor is lubricated
by oil it may occur that some oil drops
appear in the area of the motor crank
axle which we recommend to remove
with a soft tissue.
Keep the button parts of the control unit
clean.
Don't leave your bike and components
exposed to direct sunlight when not
riding the bike.

WARRANTY INFORMATION

1. The MPF DRIVE warranty covers a
two-year period for MPF DRIVE
propulsion systems on material and
production failures within the framework
of the following conditions.
2. This warranty exclusively covers
systems provided by MPF DRIVE
excluding all the other bicycle
components provided by other bicycle
manufacturers. It covers only systems
which are not used for only business
reasons i.e. rental services.
No warranty is provided for the MPF
DRIVE system and its components if
used in competition.
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Technical modifications, changes and errors excepted
3. This warranty covers the repair and/
or the replacement of MPF DRIVE
propulsion systems provided that the
equipment concerned loses its
functionality within the agreed warranty
period and also provided that the claim is
not related to any of the following cases
expressly excluded under this warranty.
4. Any other legal provisions, particularly
with respect to warranty regulations, are
not restricted by this warranty.
5. This warranty only covers material
and manufacturing defects. It is only
effective with a valid proof of purchase
consisting of the original purchase
document or receipt indicating the date
of purchase, the dealer's name and the
designation of the bicycle model.
MPF DRIVE reserves the right to reject
the coverage of this warranty if the
accompanying documentation of
MPF DRIVE components is not accurate
or complete.
6. In the case of a warranty claim,
MPF DRIVE undertakes to either repair
faulty system components and/or to
replace such components, at MPF DRIVE
discretion (Service Replacement Unit).
7. Warranty repairs have to be
exclusively performed by MPF DRIVE.
Any component to be repaired under the
framework of this warranty has to be
transferred to the dealer at the client's
own expenses and risks, and, after the
completion of such repair, has to be
picked up at the dealer. In order to have
a previous determination whether a
warranty claim is justified or not, the end
user has to submit his claim to the dealer
from whom he purchased the product so
that the respective dealer handles the
shipment to MPF DRIVE.
8. Costs for repair work performed in
advance by persons who have not been
authorized by MPF DRIVE will not be
reimbursed. In such a case, any
warranty claim will cease.
9. Repair work and/or replacement of
components during the warranty period
do not lead to an extension and/or a new
start of the warranty period. Repair work
and direct replacement during the
warranty period may be performed with
functional replacement components of
equal value.
10. The two-year warranty period starts
with the date of purchase. Warranty
claims must be reported immediately.
11. No warranty claims are accepted -
without limitation to other reasons - in
the case of damages due to the
following:
a) External influences, particularly
falling rocks, collision, accident and
other external events with an immediate
external effect due to mechanical
powers.
b) Purpose and/or malevolent acts, theft
and robbery as well as natural hazard
events and/or acts of mischief.
c) Test, maintenance, repair and
replacement work due to normal use.
d) If the battery/cell pack does not
provide full capacity in the course of
normal use or for batteries going through
a normal aging process or reduction of
performance, MPF DRIVE warranty only
covers that within the two-year warranty
period or after 500 charging cycles,
whichever event occurs first, to the
condition that the battery still provides
at least 70% of its initial capacity.
e) In the case of inappropriate use, e.g.
the product was exposed to liquids,
chemicals of any type and/or extreme
temperatures, wetness and humidity
and/or if the battery suffers damages
due to non-compliance with the special
instructions set forth in the chapter
"Battery".
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Technical modifications, changes and errors excepted
f) The model, serial or product number
on MPF DRIVE product has been
changed, deleted, blurred or removed.
The seal (serial number sticker) on the
battery housing has been broken or
obviously manipulated.
g) Use of the battery in systems that are
not approved for such use with this
particular product.
h) Operation of the MPF DRIVE system
with batteries other than the batteries
designed for the MPF DRIVE system.
i) Damages to the battery due to
overcharging or not adhering to the
instructions of battery handling.
12. This warranty only covers the above
mentioned repair work and/or the
replacement of defective or
compromised components. It excludes
any claims as to the reimbursement of
property damages, downtimes,
expenses for renting or leasing
equipment, travel expenses, lost profit
or any other claims. MPF DRIVE
liability in connection with this warranty
is limited to the respective acquisition
value of the product.
WARNING
As the product is subject to innovation
and further development changes can
appear without prior notice.
Without written approval of MPF DRIVE,
we don't allow to reproduce, translate
or extract from the User Manual.
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