Troubleshooting Guide - IKEA FAMMARP AA-2317663-2 Bedienungsanleitung

Troubleshooting guide

NOTE!
Always disconnect the power cable from the wall socket before maintenance!
Problem
The reclining module does
not work.
The reclining module stops
and can only run in the
opposite direction.
The reclining module runs
automatically to the fully
reclined/upright position.
The reclining module is
running slower than it
usually does.
The reclining module
cannot move to the upright
position.
There is a noise when the
reclining module reclines
or moves to the upright
position.
Check
Is the power cable connected to
the sofa?
Is the power cable connected to
the wall socket?
Is there visual damage to the cables
or the power supply?
Is the reclining module in the fully
reclined position?
Is the reclining module in the fully
upright position?
Is there any object pressing on the
control buttons?
Is there any object in the gap
between the buttons that is causing
them to get stuck?
Is the reclining module overloaded?
Is there any obstacle under
the footrest?
Does the noise come from
the motor?
Does the noise come from
the mechanism?
Try
Connect a lamp or similar object
to the power socket to check that
the power supply is working as it
should.
Check all connections.
Damaged parts must be replaced –
Contact IKEA Customer Service.
When the reclining module has
reached its fully reclined position, it
can only move towards the upright
position.
When the reclining module has
reached its fully upright (sitting)
position, it can only recline.
Remove the object and try again.
Remove the object and try again.
Remove the load and try again.
Remove the obstacle and try again.
A damaged motor must be replaced
– Contact IKEA Customer Service.
To repair the mechanism – Contact
IKEA Customer Service.
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