Troubleshooting Guide - IKEA FAMMARP KDM0516-7 Bedienungsanleitung

Troubleshooting guide
NOTE!
Always disconnect the power cable from the wall socket before maintenance!
Problem
The reclining module does not
work.
The reclining module stops and
can only run in the opposite
direction.
The reclining module runs
automatically to the fully
reclined/upright position.
The reclining module is running
slower than it usually does.
The reclining module cannot
move to the upright position.
There is a noise when the
reclining module reclines or
moves to the upright position.
Check
Is the power cable connected to
the sofa?
Is the power cable connected to
the wall socket?
Is there visual damage to the
cables or the power supply?
Is the reclining module in the
fully reclined position?
Is the reclining module in the
fully upright position?
Is there any object pressing on
the control buttons?
Is there any object in the gap
between the buttons that is
causing them to get stuck?
Is the reclining module
overloaded?
Is there any obstacle under the
footrest?
Does the noise come from the
motor?
Does the noise come from the
mechanism?
Try
Connect a lamp or similar object
to the power socket to check that
the power supply is working as
it should.
Check all connections.
Damaged parts must be replaced
– Contact IKEA Customer Service.
When the reclining module
has reached its fully reclined
position, it can only move
towards the upright position.
When the reclining module has
reached its fully upright (sitting)
position, it can only recline.
Remove the object and try again.
Remove the object and try again.
Remove the load and try again.
Remove the obstacle and try
again.
A damaged motor must
be replaced – Contact IKEA
Customer Service.
To repair the mechanism –
Contact IKEA Customer Service.
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