Troubleshooting Guide - IKEA RODULF-GF-470 Anleitung

Trouble shooting guide
NOTE!
Do always disconnect the cable from the wall socket before maintenance!
Symptom
The desk does not
move.
Only one column is
moving.
The columns are moving at
different speeds.
The desk only moves
short distances.
The desk stops and
reverse during operation.
The desk is not able to drive
all the way up or all the way
down.
The desk can only drive in
one direction (up or down).
The desk is not horizontal.
Check
Make sure that all
cable are connected.
Unplug the desk from
the wall socket for
roughly 1 minute and
reconnect.
It is possible to move
the slower column by
pulling/pushing.
It is not possible to move
the slower column by
pulling/pushing.
Make sure that the desk is
not overloaded.
Make sure that nothing
is blocking the desk
movement.
Try
Connect the cables.
Follow installation
instructions and
perform a reset.
Perform a reset. If there's still
only one column moving,
replace the column that is
not moving.
Replace the column that is
moving slower.
Replace the column that is
moving faster.
Unload the desk. If the
problem remains,
replace the control box.
Remove the obstacle. If
the problem remains
replace the whole
underframe.
Check all connections.
Perform a reset.
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