Service Adress; Troubleshooting; I Can't Get An Internet Connection With My Sim Card; Appendix - Werock Scoria A10X Bedienungsanleitung

Scoria A10X User Manual
General overview page of the WEROCK support: https://www.werocktools.com/support/
Knowledge database with numerous other cross-product information: https://www.werocktools.com/docs/
Online portal for technical support and repair requests: https://www.werocktools.com/technical-support/
Download drivers, software, manuals and other product-related files:
https://www.werocktools.com/support/drivers-manuals/

Service adress

WEROCK Technologies GmbH
Kallhardtstr. 20
75173 Pforzheim
Deutschland
Tel.: +49-7231-4709405-13
Mail EMEA Region: contact.emea@werocktools.com
Mail andere Regionen: contact@werocktools.com
www.werocktools.com

Troubleshooting

This section provides information on how to deal with unwanted behavior of your Scoria A10X device. If a
problem is not addressed at this point, contact support. They will be happy to assist you.

I can't get an Internet connection with my SIM card

Make sure you are within range of a cell tower from your provider. If you are connected to the provider, but
the Internet does not work, it may be that, depending on the provider, that the mobile data and the access
point "APN" still need to be configured. To do this, proceed as follows:
1. Open the system settings
2. Navigate to "Network & Internet
3. Now tap on Data usage and activate "Mobile data traffic" if this is not yet active.
4. Now navigate one step back and tap on Mobile Network and then on "Access Points" or "Access Point
Names".
5. Tap the plus button in the top right corner to add a new APN profile.
6. Fill in the fields with the information you got from your provider.
7. To save the settings, tap the three dots on the top right and tap "Save".
8. Now tap the saved profile to set it as default.
The barcode scanner does not work
If the barcode scanner does not work and the LED of the scanner does not light up when the scan buttons
are pressed, this can have various causes.
The most common cause is that the decoding software is not started. Start the "Scanner Configuration" app
and make sure that the "Enable Scanner" switch is activated (green background).

Appendix

Technical specifications

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