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  • DEUTSCH, seite 93

11. TROUBLESHOOTING

No.
Prompt Tone
1
Wheels o the ground
2
Dust container not installed
3
Battery failure
4
Please check if the wheel is stuck
Please check if the front of the robot is
5
stuck
The battery is low, please charge the
6
machine
Please check whether the side brush is
7
tangled or jammed
8
Please move the robot to an open area The robot got stuck
36
Cause of Failure
Robot suspended
Dust container removed / not
installed
Abnormal battery charging
Wheel jammed
Front impact bracket stuck
Battery power less than 20 %
Abnormal edge cleaning
Solution
Please put the Robot back to the ground and press the cleaning key | on/o
button again.
Insert the dust container in to the Robot and press the cleaning key | on/o
button again.
Contact the support department | test battery
Remove any possible objects that can cause the jammed wheel
Check whether the front of the robot can rebound normally
The machine automatically enters the recharge mode | charge the robot
Remove any possible objects that can cause the jammed side brush
Please move the Robot to an open area and press the cleaning key | on/o
button again

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