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15. Error messages
Fault
Water not flowing
E1 in the display, no filtered water,
handle flashes red
E3 in the display, no filtered water
E5 in the display, no filtered water,
handle flashes red
E7 in the display, no filtered water,
handle flashes red
E8 im Display, Griff blinkt orange
E9 flashes alternately with HI in
the display
EC in the display, handle flashes
white
No carbon dioxide in positions
Medium and Sparkling
*If the faults E1 to E7 occur three times or more, please contact BWT customer service.
BWT Customer Service
Tel.: +41 (0)800 88 99 88
E-Mail: aqadrink@bwt-aqua.ch
Cause
• Filter not installed correctly
• Hoses kinked
• Water supply interrupted
• Safety shut-off of pump
• No connection between fitting
and cooler/carbonator
• Cable or connector faulty
• Fault function of cooler/
carbonator
• Humidity detected inside the
cooler
• Filter capacity exceeded
• Cooler/carbonator overheated
• CO2 bottle almost empty or not
in place
• CO2 cylinder empty
Remedial action
• Insert filter straight (11/2 - 2 turns)
• Check hoses for kinks
• Open shut-off valves fully
• Disconnect voltage supply,*
Disconnect the power supply,
wait 30 seconds and re-connect.
• Insert filter straight (11/2 - 2 turns)
Check hoses for kinks.
• Open shut-off valves fully
• Connect plug-in connector
• Contact BWT Service
• Disconnect voltage supply,
* Disconnect the power supply,
wait 30 seconds and re- connect
• Disconnect voltage supply *
• wait 15 minutes and re-connect
• If condensation, the cooler is rea-
dy for operation after that
• If leakage occurs, the error mes-
sage occurs again and the BWT
Service must be contacted
• Change filter cartridge immedia-
tely, see chapter 7
• Close handle, ensure ventilation
and reduce ambient temperature
to max. 32 °C
• Let cool down the cooler for least
10 -15 min
• Reset error message E9, see chap-
ter 8
• Replace CO2 bottle or put back in
place, see chapter 8
• Replace CO2 bottle, see chapter 8
AQA drink Magnesium Mineralizer II
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