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Troubleshooting
For the latest versions of the imager, there is a new reason for a sheet jam: A sheet jam can occur if the
print head is in the shipping position when attempting to print. To correct this problem, remove the
jammed sheet and move the print head to the printing position (see "Changing the Print Head
Position").
Manufacturing Locations
Horizon Imagers are manufactured in both the USA and China. Refer to the product label at the rear of
the imager to determine the origin of your imager.
Technical Support
If problems occur that are not covered by this Addendum, please contact Codonics Technical Support
at any time.
Phone: +1.440.243.1198
Email: support@codonics.com
Website: www.codonics.com
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