Connecting Via Bluetooth; Troubleshooting - Samsung HW-Q950A Bedienungsanleitung

Spacefit
The active sound measured from the TV is synced to the
Soundbar.
NOTE
• Only certain TV models support this function, and the
function is operated from the TV.
05 USING A WIRELESS
CONNECTION

Connecting via Bluetooth

Top of the Soundbar
OR
What is the difference between BT READY and BT
PAIRING?
• BT READY : In this mode, you can reconnect any
Samsung TV or mobile device that was connected
before.
• BT PAIRING : In this mode, you can connect a new
device to the Soundbar.
(Press the PAIR button on the Soundbar remote
control or press and hold the
on the top of the Soundbar for more than 5 seconds
while the Soundbar is in "BT" mode.)
NOTE
• If asked for a PIN code when connecting a Bluetooth
device, enter <0000>.
Connecting via Wi-Fi (Wireless
Network)
• To connect a Soundbar to a mobile device via a
wireless network (Wi-Fi), the SmartThings app is
required.
1. Connect your mobile device (smartphone, tablet, etc.)
to the Wi-Fi network the TV is connected to.
2. Install and launch the SmartThings app on your
mobile device (smartphone, tablet, etc.).
3. Follow the instructions in the app screen on the
mobile device to connect the Soundbar to your Wi-Fi
network.
Connecting To Apple AirPlay 2
• With AirPlay technology, you can control your home's
• This Samsung Soundbar supports AirPlay 2 and

06 TROUBLESHOOTING

Before seeking assistance, check the following.
5 sec
BT PAIRING
OR
(Mic On/Off) button
ENG - 5
audio system from your iPhone, iPad, HomePod, or
Apple TV.
requires iOS 11.4 or later.
Soundbar does not turn on.
• Check whether the power cord of the Soundbar is
correctly inserted into the outlet.
Soundbar works erratically.
• After removing the power cord, insert it again.
• Try again after initialising the product.
• If there is no signal, the Soundbar automatically
turns off after a certain period of time. Turn on the
power.
Remote control does not work
• Point the remote directly at the soundbar.
• Replace the batteries with new ones.
Sound is not output from the soundbar.
• The volume of the Soundbar is too low or muted.
Adjust the volume.
• When any external device (STB, Bluetooth device,
mobile device, etc.) is connected, adjust the volume
of the external device.
• For sound output of the TV, select Soundbar.
(Samsung TV: Home ( ) → Settings (
→ Sound Output → Select Soundbar)
• Remove the cable from the Soundbar and then
reconnect it.
Sound is not output from the subwoofer or the rear
speakers.
• Check whether the LED on the rear of the
Subwoofer and Surround Speakers lights in blue.
Reconnect it when the blue LED blinks or the red
LED lights.
In case the TV is not connected via HDMI TO TV (eARC/
ARC)
• Check whether the HDMI cable is correctly
connected to the ARC terminal.
• Connection may not be possible due to the
connected external device (set-top box, game
console, etc.). Directly connect the Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on
the CEC on the TV menu. (Samsung TV: Home (
→ Settings ( ) → General → External Device
Manager → Anynet+ (HDMI-CEC) ON)
) → Sound
)