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Troubleshooting:
EN
Turntable Analog is manufactured to the highest standards and undergoes strict quality control
before leaving the factory. Faults that may possibly occur are not necessarily due to material or
production faults but can sometimes be caused by incorrect use or other circumstances. Please
read through the below list when troubleshooting:
The platter doesn't turn although Turntable Analog is switched on:
The unit is not connected to the external power supply.
The external power supply is not plugged in or is not getting power.
The drive belt is not around sub-platter or has slipped off.
No signal through one or the other channel or both channels:
No signal contact from the cartridge to the internal tonearm wiring, or from that to the arm
lead, or from that to the phono outputs, or between that and the Como Audio system. This
could be due to a faulty plug, broken wire or solder joint, or simply a loose plug/socket
connection.
The Aux input has not been selected on the Como Audio music system.
The Como Audio music system is not switched on.
Strong hum:
A ground wire is not connected. Note a ground connection is not available on Como Audio
systems.
Distorted or inconsistent sound from one or both channels:
Turntable Analog is connected to the wrong input on the Como Audio music system.
The stylus or cantilever is damaged.
The wrong rpm speed is selected, the drive belt is overstretched or dirty, or the platter bearing
is dirty or damaged.
Service
Should you encounter a problem which you are not able to alleviate or identify despite the above
information, please contact your point of purchase or Como Audio for further advice. Do not
return Turntable Analog without an authorization number.
Shipping damage is not covered under the warranty. For this reason, we strongly recommend
retaining the original packaging.
Do not return Turntable Analog without making sure it is safely disassembled and correctly
packaged in the original packaging. Please remove these parts and pack them separately: lid,
platter, and belt.
Fit the clear cartridge protection cap over the stylus prior to carefully packaging the Turntable.
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