Service / Complaints - ECTIVE BlackBox Bedienungsanleitung

Under no circumstances does the warranty exceed the value of the
product
By putting the product into operation, you accept the warranty condi-
tions and assume full responsibility for the use of this product
The values given by ECTIVE regarding weight, size or any other charac-
teristics of product the are to be understood as guidelines ECTIVE does
not guarantee the accuracy of this data, as different values may result
from technical changes made in the interest of the product

Service / Complaints

If you have any questions about your device after purchase or during
operation, we are happy to help you To speed up the process, pleas
provide information by email in advance, whenever possible with an
explanation of the issue and photos
To contact us and for product returns, please use the following service
address:
batterium GmbH
Robert-Bosch-Straße 1, 71691 Freiberg am Neckar
T: +49 7141 / 560 90 40 | F: +49 7141 / 560 90 49
info@ective de ective de
Tip: When contacting us directly, please have your customer or invoice
number and the article number ready
In case you would like to return a product to us, please follow these
guideline to ensure a quick and secure handling of the issue:
1 If possible use the original packaging as shipping carton
2 If you no longer have the original packaging, please use suitable
(UN-certified) packaging to ensure adequate protection against
transport damage
3 If the goods are not shipped in the original packaging or a UN-certi-
fied packaging, the goods are considered damaged and will
therefore need to be billed when the item is returned
ECTIVE BlackBox 29