Frequently Asked Questions (Faqs) - Huawei WiFi Q2 Kurzanleitung

Frequently Asked Questions (FAQs)

1. What should I do if HUAWEI WiFi Q2 is not recognized on the HUAWEI SmartHome app?
Ensure that your phone is connected to the Wi-Fi of a HUAWEI WiFi Q2 with Internet access.
Ensure that all three routers are new or factory reset.
Ensure that the router's power supply is well connected. Wait until the router completes the startup process and try again.
Ensure that there are no more than two walls in between your phone and the router with Internet access, and between any
two routers.
2. How do I restore a HUAWEI WiFi Q2 to its factory settings?
Connect the router to the power supply and wait until the router completes the startup process. Use a needle or pin to press the
RESET button on the router for more than two seconds until the indicator light goes out. Wait for the router to complete the restart
process. When the indicator turns red, this indicates that the router has been restored to its factory settings.
If the configured router has been factory reset, you need to configure it again. Then restore the other two routers to their factory
settings so that they can automatically connect to the configured router.
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