Troubleshooting
In condition that any abnormality is detected during usage, please confirm the following problems after reading the
operation manual carefully before you entrust to repair it.
Status
➡
Not running
➡
Keep oscillating
No oscillating
➡
(Up / Down);
Abnormal sound
The direction of the
air circulation fan
➡
does not recover
after stopping
After the Power
On / Off button
➡
is pressed, it will
not stop running
immediately
➡
➡
The product
cannot be
controlled by
➡
the remote
control
➡
➡
Large running
noise
➡
The product
makes big noises
➡
while oscillating
The fan blades do
not rotate or rotate
➡
slowly (They stop
rotating after 5 times)
➡
Low air volume
If the problem is not solved with the above measures
Please consult to the shop or Iris Ohyama Europe B.V. by
calling the consultation number.
Possible cause
● Plug is not inserted into the
outlet correctly
● Enable the Sleep mode
● The oscillating Up / Down angle
is automatically changed
● The timed power-on is set
when the timed power-off is
enabled
● The oscillating mode is running
● The battery runs out
● The battery is placed in wrong
direction (Anode and the cathode)
● There is an obstacle between
the remote control receiving
part and the remote control
● The remote is not pointing in
the right direction
● The product is shaking as it is
not placed in a good position
● The front shield is not completely inserted
● While oscillating, the
characteristic sound of the
motor will become louder
● Dust accumulation
● Dust accumulation
➡
● Reinstate the plug and turn on.
● The oscillating Up / Down mode is enabled
➡
automatically in the Sleep mode.( → P12)
● Stop at the upper part or lower part for a few
➡
seconds to adjust the oscillating range, then
there is abnormal sound, which is normal.
● After the timed power-on is set when the timed
power-off is enabled, the direction of the air
➡
circulation fan will stop running directly but not
return to the front and 15° downward.
● If the product stops running when the oscillating
➡
mode is enabled, it will stop running after
returning to the front and 15° downward.
➡
● Please replace the battery.( → P6)
● Please place the battery in correct direction.
➡
( → P6)
➡
● Please remove the obstacle.
● Please point the infrared emission unit of the
➡
remote control to the front receiving part of the
remote control within a distance of 5 m.
➡
● Please place it on level ground.
➡
● Please install the front shield correctly.
➡
● It is normal.
● Please clean up the dust on the fan blades.
➡
( → P13)
➡
● Please maintain the product and clean dust.
Warning
14
Remedy
● Do not disassemble, repair or
transform the product without
approval.