Troubleshooting - Medtronic CareLink USB Bedienungsanleitung

MP6025822-22C1 / A
2. Navigate to the CareLink Personal website and register.
• U.S. residents, use https://carelink.minimed.com
• Non-U.S. residents, use https://carelink.minimed.eu
Once registered, you will be able to sign in and upload your device data.
3. Click the Upload tab or Upload data from My Device link and follow the on-screen
instructions.
4. If you need more assistance, click the Help link near the top of the screen.
Connecting the CareLink USB to your computer
Plug the CareLink USB into your computer when prompted by the CareLink
software. It is recommended that the CareLink USB be plugged directly into a
USB port on your computer, rather than into a peripheral device, such as a USB
port on your monitor or keyboard. You can use a USB extension cable if you do
not have easy access to the USB ports on your computer, but it is recommended
that you use only a USB cable with a protected female end (see image).

Troubleshooting

• If you plug your CareLink USB into a USB port on your computer and it does not work,
remove it and plug it into another USB port on your computer. If your CareLink USB does
not work in any USB port on your computer, call the HelpLine for assistance or your local
Medtronic representative.
• Electrostatic discharge (ESD) may temporarily prevent the CareLink USB from functioning. If
you touch the metal components of the CareLink USB or the uncovered end of a USB cable
while it is connected to your computer, and your CareLink USB stops transmitting, remove it
and plug it back in, being careful not to touch the metal parts.
• If you are a healthcare professional, see the CareLink Pro User Guide for more information
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