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Troubleshooting

If the Polaris cleaner displays the following
actions, adjustments may be necessary to
restore performance. Refer to the exploded
parts diagram for part references.
Action:
Polaris hangs up on steps or
other obstacles longer than
5 minutes.
Solution:
1. Check the wheel RPM.
2. Verify that the cleaner is
3. Remove unnecessary pool
Action:
Polaris is sluggish, running
with less power than normal.
Solution:
1. Check the wheel RPM.
2. Clean the pool filter and pump
3. Remove the top housing and
4. Remove bottom plate and
Action:
The Polaris repeatedly gets
stuck at the water line.
Solution:
1. Check the wheel RPM.
2. Verify that the flow regulator
3. Reposition the hose weights
cycling. The wheels should
turn backwards approximately
every 1-1/2 minutes.
hardware or install a Ladder
Guard Kit (order part #G21
from a Polaris dealer).
basket.
make sure propeller is free of
debris.
verify that the intake area is
free of debris.
is free of debris.
to 6 feet and 12 feet from the
cleaner.
www.polarispool.com
Action:
Polaris "wheelies" or turns
severely to one side.
Solution:
1. Check the wheel RPM.
2. Make sure the swivel
turns freely.
3. Remove top housing and
make sure propeller is free.
of debris
4. Check hose weights for
correct positioning.
Action:
Hose becomes tangled.
Solution:
1. Check the wheel RPM.
2. Verify that the hose is
adjusted to the proper length
and the weights are
positioned correctly.
3. Verify that the cleaner is
cycling. The wheels should
turn backwards approximately
every 1-1/2 minutes.
4. If installed on a dedicated
suction line, attach the
45-degree elbow, angle it
upward and attach the hose.
Action:
Air bubbles come out of the
return line during operation.
Solution:
1. Check the wheel RPM.
2. Verify that hose connections
are secure.
3. Verify that all skimmer
connections and adapters are
secure.

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