Troubleshooting
If the Polaris cleaner regularly displays the
following actions, adjustments may be
necessary to restore performance. Refer to
exploded parts diagram for part numbers
indicated in parentheses.
Action:
Polaris does not clean the
entire pool or runs slowly.
Solution:
1. Verify that the pressure relief
2. Check the filter screen (#31)
3. Verify that the float hose (#26)
4. Remove the surface module
5. Verify that the water pressure
valve (#29) is releasing water.
If it is not, clean or backwash
the pool filter.
in the quick disconnect and
clean if necessary.
is the proper length.
top (#1a or 1b). With the
Polaris operating, verify that
the randomizer tube (#8) is
moving back and forth.
If it is not moving: Turn off
pump, disconnect hoses, look
into the mechanism (#2) and
locate the filter connector (#8)
inside the randomizer tube. If
it is covered with debris or
algae, remove the connector
chamber (#9), cylinder (#3),
and piston (#5). Pull out the
randomizer tube and clean
the filter connector. If the
connector is clean, replace
the piston.
If it is moving: Watch the
randomizer ball (#7) in the
mechanism (#2). If it does not
move within 2 minutes, replace
the randomizer tube and piston.
is between 5 and 10 psi. A
pressure tester (part #6-113-
00) is available through your
participating Polaris dealer.
www.polarispool.com
Action:
Surface module dives under the
water or leans to one side.
Solution:
1. Straighten twisted hoses.
2. Lift surface module out of the
water, empty it and then shake
it. If water is still heard inside,
remove the top (#1), pull out
the drain plug assembly (#10)
and drain the module.
3. Adjust the pressure relief valve
(#29) until the surface module
levels off.
4. Verify that the water pressure
is between 5 and 10 psi.
A pressure tester (part #6-
113-00) is available from an
authorized Polaris dealer.
Action:
The float hose remains coiled.
Solution:
1. See "Polaris does not clean
entire pool."
2. Lay the float hose (#26) out
straight in the sun to remove
the coils.
Action:
Surface module moves too fast.
Solution:
1. Adjust the pressure relief valve
(#29) until the surface module
slows down.
2. 165/Super Turtle only:
Remove one of the eyeball
regulators (#33) and readjust
the pressure relief valve if
necessary.
3. Verify that the water pressure
is between 5 and 10 psi.
Action:
Bag does not stay on the
pool floor.
Solution:
1. Verify that the bag (#24) has
been installed correctly.
2. Check for air bubbles around
the jet body assembly. This
may indicate air in the
plumbing lines.
3. See "Surface module moves
too fast."