Troubleshooting; Skew Settings - Megasat Shipman Installationshandbuch Und Benutzerhandbuch

Troubleshooting

No Signal
• Objects such as trees, bridges, and large buildings, which are located in the angle of
the satellite will lead to a loss of the signal.
• If the satellite signal is lost through severe weather conditions, the current program
of the receiver is stopped (the image freeze, or disappear). If the weather conditions
allow a good reception again, the TV screen will be restored.
• Make sure that the settings of the set-top box to LNB voltage is switched on. This is
indicated by the green LED on the control unit (LED green = LNB voltage present).
• Only Shipman (without AutoSkew)
If the antenna has not found satellites, check the Skew settings for the satellite
at your location. An overview of the skew settings can be found on page 13. The
basic setting of the LNB is 0°. Should they deviate more than 5°, adjust the degrees
accordingly.
There is dirt on the antenna?
Excessive dirt on the housing may cause reception problems.
Everything is properly connected and turned on?
Your satellite TV receiver might be set up incorrectly or defective. First check the receiver's
configuration to ensure it is set up for the desired programming. In the case of a faulty re-
ceiver, refer to your selected receiver's user manual for service and warranty information.
Satellite footprint
Television satellites are located in fixed positions above the Earth's equator and beam
TV signals down to certain regions of the planet (not worldwide). To receive TV signals
from a satellite, you must be located within that satellite's unique coverage area. With the
figure on page 10, you can check if you are located in the footprint of the satellite. In the
outlying areas of the footprint there may be interference.
Satellite Frequency Data Changed
If some channels work, while one or more other channels do not, or if the antenna can-
not find the selected satellite, the satellite's frequency data might have changed.
Error message on the display: „Communication Error"
The antenna is not connected to the control unit. Check the wiring to the antenna.
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Skew Settings

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