Fracarro SIG7100 Betriebsanleitung Seite 26

To update the firmware of the SIG7100 modules, refer to the download section of our internet web site
www.fracarro.com.
The following is a summarizing table of a few useful suggestions for the diagnosis and solution of possible mod-
ule problems.
Problem
Red LED always ON
Audio/video output
missing
Freezing output signal
The following information ap-
pears: "The selected program
is MPEG-4 compressed, it
is available in the transport-
stream distributed in the back-
panel. MPEG-2 programs are
available both in the transport-
stream and in RCA outputs".
It is not possible to insert in the
decryption channel list another
program.
The words "encrypted pro-
gram" are displayed.
The transponder is not
detected
The output video format is not
modified
It is not possible to navigate
correctly through the CAM
menu
6. FIRMWARE UPDATING INSTRUCTIONS
7. TROUBLESHOOTING
Explanation
General malfunction
RF input signal trouble
Input wrong setting
Output wrong setting
Wrong use of CAM and smart-card
RF input signal too low
Firmware and compatibility CAM
used to decrypt program
The selected program is MPEG-4
compressed and it is not available to
RCA outputs.
Maximum number of decryptable
channel with the used CAM has
been achieved.
The number of channel that can be
decrypted depends on CAM speci-
fications.
You are not authorized to decrypt
the entered programs.
The symbol rate of the transponder
DVB-S is too high.
Transponder symbol rate out of
specified values
The output video format is the same
as the input
The CAM menu can be used cor-
rectly only if the Smart Card (SD) is
inserted
Contact FRACARRO technical support.
Check the aerial connection.
Check the input settings.
Check the setting of video standard on RCA
Check the proper placement and appropriate
use of CAM and its smart-card.
Check the RF signal level using a field meter.
Check the firmware and compatibility of used
CAM (refer to the SAT provider).
Select only program MPEG- compressed, or
install also a New Headline module SIG710
(TS-COFDM modulator) to distribute MPEG-4
program.
Check the technical specification of the CAM
manufacturer to know the maximum number of
channel that can be decrypted. Delete the de-
sired number of channel to add other different
It is possible to add another receiver to the
The maximum number of channels to be de-
crypted and supported by the SIG7100 module
Check that the symbol rate of the transponder
to be detected in the DVB-S standard is lower
Check that the symbol rate of the transponder
to be hooked up is within the specifications :
DVB-S:  ÷ 40 MSy/s
DVB-S:  ÷ 30 MSy/s
The output video format can be modified only
if a channel with 16/9 format is present at the
input. Otherwise, the output format will be the
same as the input format.
Make sure that the Smart Card is present and
correctly inserted in the CAM
6
Solution
output
channels.
headend.
has been reached.
than 30 MSy/s