Electrolux PUREi9 Anleitung Seite 18

Problem
Battery related
problems
The time is not
displayed.
Wrong time is
displayed on the
robot.
The room is not
properly cleaned,
but the robot
returns to the
Charging base.
Water has been
sucked into the
robot.
Software issue
Service needed
System error
For any further problems, please check the service area in the APP or on our website.
www.electrolux.com
Cause
Error
Code
E:20 Incorrect Charging base is
used.
E:21 Batteries are
malfunctioning during
use.
E:22 Product temperature is
too high.
E:23 Batteries are not properly
connected to the robot.
The current time is not
set.
The robot has not
received updated time
from the WiFi network.
- The robot is returning
to the Charging base to
charge the batteries.
- -
E:30 Software is not working
correctly.
E:31 Software upgrade has
failed.
E:40 -
E:41 Internal error.
E:42
Solution
Only use the original Electrolux Charging base,
supplied with the robot. If the Charging base
needs to be replaced; use Electrolux Charging
base (ANC: 406000071).
Change the 2 battery packs.
Check "Changing the batteries" page 15.
Let the robot paused outside the charging
station for 6 hours.
Connect batteries to robot.
Check "Changing the batteries" page 15.
When the robot is connected to WiFi the time
will automatically set.
Make sure the robot is connected to the WiFi
network and wait until it receives the correct
time. If it does not update within 24 hours redo
the onboarding procedure.
The robot will automatically continue the
cleaning program as soon as the batteries are
recharged.
It will be necessary to replace the motor at an
authorized Electrolux service centre. Damage to
the motor caused by the penetration of water is
not covered by the warranty.
Please update the robot's software.
Please redo software update.
Contact an authorized Electrolux service center.
Please restart desired operation.
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