Panasonic CF-51 Ergänzende Anweisung Seite 18

Troubleshooting
· If biometrics authorization works and your finger is recognized, use "Import
or Export User Data" wizard, swipe your finger and continue according to
wizard's instructions.
· If biometrics authorization works, but your finger is not recognized, you can
start the "Import or Export User Data" wizard and export the passport even
without using your fingerprint. You need to cancel fingerprint dialog, and you
will be prompted for a password. If you do not use "Advanced Security",
enter your Windows log on password. Otherwise, enter your "Advanced Se-
curity" backup password.
CAUTION
If you used "Advanced Security" without a backup password. There is no
E
way to backup your data.
If biometrics authorization does not work, there is no way to backup
your data.
C Deleting the passport.
· Use the "Delete" wizard. Please note that all your stored secret data (pass-
words, "My Safe" encryption keys) will be lost. If you backed up the data, you
can restore it in the next step; otherwise it will be lost permanently. To per-
form the delete operation it is necessary to cancel the fingerprint verification
operation to get to the password dialog, then enter your Windows log on
password or backup password.
D Make sure your fingerprint sensor is working.
· Use the Tutorial wizard to verify that the fingerprint sensor works. If not,
reboot and try again. If it still does not work, please contact PANASONIC
TECHNICAL SUPPORT.
E Restore or create passport.
· If you have a backup of your data, you can now use "Import or Export User
Data" wizard to restore your data. Otherwise you can create a new passport
by using the "Enroll or Edit Fingerprints" wizard.
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