Guarantee And Service Conditions - X4-TECH Bobby Joey Benjamin Blümchen Bedienungsanleitung

guarantee and Service conditionS

Due to the fast advancement of these products, no guarantee of completeness can be
given. Modifcations in technique and confguration are subject to change at any time.
To receive a digital copy of this user manual, please contact our service department.
You receive a voluntary 2- year manufacturer guarantee, starting at purchase date,
for material and production defects of the product. This guarantee is applicable in
Germany, Austria and Switzerland. The receipt counts as a proof of guarantee. Within
the guarantee period we will repair all material and manufacturer defects free of
charge. Your statutory warranties remains unaffected by this guarantee.
The guarantee does not count:
– in case of damages which have arisen after improper use
– for wear parts / accessories that are subject to natural wear and tear
– for defects that are known to the customer at purchase
– in case of damages that occurred due to repair or intervention of the buyer or an
unauthorized third party
– in case the device was connected to a higher voltage as stated on the device
– when dropping the device or single elements of it
– for improper transportation or packaging
– damages that occurred due to force majeure
– for non -observance of valid safety precautions
– for non -observance of the manual
Batteries / rechargeable batteries are not covered by the guarantee as they are parts
of consumption. In case of a guarantee claim, the date of sale has to be proven by
receipt or invoice. Replacements for reasons covered by the guarantee do not lead to
an extension of the original guarantee period, neither for the device itself nor for any
replaced components. If you are claiming a valid guarantee, we are entitled to choose
whether we will repair the device free of charge or exchange it for a new device. Any
further claims are excluded. Parts replaced will pass into our property. We reserve
the right to change defective parts or products against follow -up models. Please
always contact us before you return your product. Provided that a return shipment
has been agreed upon, send the defective product securely packaged at your own
cost to our service department. It is absolutely necessary that you add a copy of your
receipt to your return shipment. Repairs carried out after the guarantee period are
subject to a charge. We will not accept freight collect shipments and will return them
to the sender.
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