General Warranty Conditions; General Information - Medion LIFE E75009 Bedienungsanleitung

19. General Warranty Conditions

19.1. General information

The warranty period is 24 months and begins on the day the
product is purchased. The warranty covers all types of ma-
terial and product damage that could occur during normal
use.
Please keep your original proof of purchase in a safe place.
The warranty provider reserves the right to refuse to confirm
the status of the warranty or to carry out a repair under war-
ranty if a valid proof of purchase cannot be produced.
If it is necessary to return your device for repair, please en-
sure that it is suitably packaged for transportation. Unless
otherwise specified, you shall bear the costs for sending the
device and the transport risk. The warranty provider does
not assume any liability for additional materials sent with
the product that do not belong to the original package con-
tents supplied with the product.
Please enclose as much information as possible about the
fault when sending the device to the warranty provider. In
order to make a valid claim under warranty and before retur-
ning the device, please contact the Service Hotline operated
by the warranty provider or the Service Portal. They will pro-
vide you with information on how to proceed further.
This warranty has no effect on your statutory warranty rights
and is subject to the laws of the country in which the first
purchase of the product was made by the end customer.
19.1.1. Scope
In the event of a fault on your product that is covered by this
warranty, the warranty provider guarantees to repair or re-
place the product. The decision about whether to repair or
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